CRM At The Speed Of Light: (Record no. 4133)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00890nam a22001697a 4500 |
| 001 - CONTROL NUMBER | |
| control field | 4133 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20240804141427.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 240804b |||||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780072127829 |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | Booku |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 380 GRE |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Paul Greenberg & Pat Sullivan |
| 245 ## - TITLE STATEMENT | |
| Title | CRM At The Speed Of Light: |
| Remainder of title | Capturing And Keeping Customers In Internet Real Time |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | Customer Relationship Management (CRM) is the single most pressing problem facing any business. This text aims to provide business decision-makers with straightforward advice and information on how to use the CRM software and the Internet to manage customer relationships. It covers the evolution of CRM from old-school sales management techniques to current practices, current CRM companies and clear explanations of what each has to offer. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Book |
| Suppress in OPAC | No |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection | Home library | Current library | Date acquired | Source of acquisition | Total checkouts | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Business & Finance | Booku Library Services | Booku Library Services | 04/08/2024 | Donation | 380 GRE | 9780072127829 | 04/08/2024 | 1 | 04/08/2024 | Book |