| 000 | 01196nam a22001697a 4500 | ||
|---|---|---|---|
| 001 | 5896 | ||
| 005 | 20250212190006.0 | ||
| 008 | 250212b |||||||| |||| 00| 0 eng d | ||
| 020 | _a9781911498407 | ||
| 040 | _cBooku | ||
| 082 | _a658.8 ARN | ||
| 100 | _aGuy Arnold & Russell Wood | ||
| 245 |
_aThe Reputation Book: _bSupercharge Your Reputation And Boost Your Sales And Referrals |
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| 520 | _aWe are witnessing the new age of empowered customers, armed with online reviews, five-star ratings and social media, never has it been more important to manage your reputation and referrals.This book is for anyone who wants to systematically build their reputation and increase their referral sales whilst delivering a consistent and continually improving customer experience. Put together in a simple, clear, no nonsense way, with step by step instructions on what to do along the journey. The information is based on over 10 years coaching, advisory and training experience in the area of feedback, customer experience and referrals, and all the advice is underpinned by real life experience and examples ...and continued doses of common sense! | ||
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_2ddc _cBK _n0 |
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| 999 |
_c5896 _d5896 |
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