Customer Centricity: Focus On The Right Customers For Strategic Advantage
Peter Fader
Customer Centricity: Focus On The Right Customers For Strategic Advantage
A powerful call to action, Customer Centricity upends some of our most fundamental beliefs about customer service, customer relationship management, and customer lifetime value
NOT ALL CUSTOMERS ARE CREATED EQUAL
9781613630167
406 FAD
Customer Centricity: Focus On The Right Customers For Strategic Advantage
A powerful call to action, Customer Centricity upends some of our most fundamental beliefs about customer service, customer relationship management, and customer lifetime value
NOT ALL CUSTOMERS ARE CREATED EQUAL
9781613630167
406 FAD