Customer Centricity: (Record no. 2002)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 00639nam a22001697a 4500 |
| 001 - CONTROL NUMBER | |
| control field | 2002 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20240113192056.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 240113b |||||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781613630167 |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | Booku |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 406 FAD |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Peter Fader |
| 245 ## - TITLE STATEMENT | |
| Title | Customer Centricity: |
| Remainder of title | Focus On The Right Customers For Strategic Advantage |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | A powerful call to action, Customer Centricity upends some of our most fundamental beliefs about customer service, customer relationship management, and customer lifetime value<br/><br/>NOT ALL CUSTOMERS ARE CREATED EQUAL |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Book |
| Suppress in OPAC | No |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection | Home library | Current library | Date acquired | Source of acquisition | Total checkouts | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | General Non Fiction | Booku Library Services | Booku Library Services | 13/01/2024 | Donation | 406 FAD | 9781613630167 | 13/01/2024 | 1 | 13/01/2024 | Book |